Frequently Asked Questions

  • Why should rent a car from Sofia ?
  • There are many different car rental companies in Karpathos. We can not guarantee that we will offer the cheapest car rental rates in Karpathos, but we will offer you the best quality of car rentals with very reasonable prices. We will offer our customers a friendly , honest and a very reliable service with our highly trained agents and with our always new fleet, So we are the ones you would like to trust on your Holidays..

  • What driving license is required ?
  • All clients must have a European or International driving License valid and held at least one (1) year.

    If you have an E.U. driving license valid, at least one year before the rental it is not necessary to hold an international one also.

  • How do I pay for my reservation ?
  • No deposit is needed for a reservation to be made. In some exceptional cases (e.g. reservations in High Season) a 15% of the rental will be needed to secure your reservation.

    In any case the staff of Sofia’s Car Rentals will inform you accordingly.

    Sofia’s car rentals accept Mastercard, Visa or cash in euros only.

  • How can I pick up the car at the airport ?
  • For your pick up at the airport, Sofias Car Rentals has the Greet and Meet service (Locally the best service known) :

    All you have to do is to provide us with your Flight details, arriving time and our agent will be there in the greeting hall or outside hall with SOFIA’S CAR RENTAL sign to deliver the car to you there or a free shuttle bus service to our airport office which is located 120 meters outside the new airport building.

  • What is included in the price ?
  • The price includes:

    - Unlimited Kilometers
    - C.D.W. (Collision Damage Waiver)
    - V.A.T. 13% and all other local taxes
    - Airport , hotel delivery
    - 24 Hour road assistance
    - Car replacement in case of breakdown
    - Map of Karpathos

  • What is not included in the price ?
  • - Fuel
    - Extra charges
    - Traffic violations – fines
    - Damages caused to the wheels, under the car or to the windows.
    - Damages or theft of your personal belongings kept in the car.
    - Any damages caused while the driver is under the influence of alcohol or drugs.
    - All damages caused by a driver which is not authorized by the rental agreement (contract).
    - All damages caused by bad driving – negligence
    - All damages caused by driving off payment – asphalt roads (not meaning Jeeps 4x4).

  • What does CDW (Collision Damage Waiver) cover ?
  • CDW protects the renter against the cost of repairing or replacing the rented vehicle for the damages that will occur during the rental period mentioned on the contract.

    CDW , However is not a full insurance Package and it does not relieve the renter 100% of the responsibility for the rented vehicle , there are limitations.

    The renter’s responsibility is reduced to 450.oo € for the Groups (A , A1 , B) , 500.oo € for the Group (B1) , 700,oo € for the Groups ( C , C1 , J , F ) , 1000,oo € for the Groups ( M , G). Regardless of the CDW package the renter is still liable for full repair of damages caused to the underside of the vehicle , the windows , the wheels or tires or if the damages are due to violations of the Greek Traffic Law.

  • What does FCDW (Full Collision Damage Waiver) cover?
  • FCDW (Full Collision Damage Waiver) covers 100% the renters responsibility of all Collision damages by signing and paying a extra fee (depending on the time season) for Groups (A , A1, B, B1, ) , for Groups (C, C1, J , G , F) , for The Group (M).

    After your request of booking with this type of insurance , we will answer to you for the the final price, (this is always depending on the season period).

    FCDW does not cover all damages done to the wheels , tires , under the vehicle windows , damages or theft to personal belongings kept in the car , or traffic fines.

    The same applies for theft of small parts of the car (i.e. mirrors , antennas , wipers etc.), does not cover damages caused while the driver is under the influence of alcohol or narcotics or by a driver which is not declared in the rental agreement or if the car is used in any illegal action. .

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